IMPACT Community Health Service

Telephone: 07 4902 2000

Address: 2 Rafting Ground Rd, Agnes Water

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May 22, 2024

ICHS Privacy Policy

IMPACT Community Services is committed to the collection, handling, use and storage of information in accordance with the 13 Australian Privacy Principles contained within the Privacy Act 1988 (C’wth). We understand that visitors to and users of this website are concerned about their privacy and the security of any information that they may provide. Unless you specifically provide us with your details, such as when subscribing to a service, enrolling in a course, filling in a survey or completing an online communication, we will not collect any personal information about you.

In order for us to improve our site and for statistical purposes, our Website Host makes a record of your visit and logs the following information:

  • user's server address
  • user's top level domain name (for example .com, .gov, .au, etc)
  • date and time of visit to the site
  • pages accessed and documents downloaded
  • previous site visited, and
  • type of browser used.


We will not add any details from your email to a mailing list and we will not disclose these details to third parties unless we have your consent or are required by law. Our Internet Service Provider monitors email traffic for system trouble shooting and maintenance purposes only. Your email may be forwarded on to various staff to action, unless your email specifically does not consent to this.

Email Disclaimer:

Our email and any attachments may contain legally privileged or confidential information and may be protected by copyright. You must not use or disclose them other than for the purposes for which they were supplied. The privilege or confidentiality attached to this message and attachments is not waived by reason of mistaken delivery to you. If you are not the intended recipient, you must not use, disclose, retain, forward or reproduce this message or any attachments. If you receive this message in error, please notify the sender by return email or telephone and destroy and delete all copies.


This site does not provide open access facilities for securely transmitting information across the Internet. You are advised that there can be risks with transmitting information across the Internet. This site may contain links to other web sites over which we have no influence regarding either content or compliance with the Australian Privacy Principles.

If you would like to access any supports or services on our website on an anonymous basis or by using a pseudonym, please tell us. If this is possible and lawful, we will take all reasonable steps to comply with this request. However we may be unable to provide the supports or services in question if we are not provided with the personal information requested.

IMPACT Community Services Health Precinct

Our Health Precinct provides a range of health services through co-located and visiting health providers, along with Nursing and Allied Health Services provided by ICHS.
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